Fleet management SaaS platform

A fleet management SaaS company from Canada approached Mallow with multiple operational challenges, including costly and rigid route optimization tools, inconsistent tracking data from various GPS devices, declining performance as data volumes grew, and the increasing risk of downtime during a critical cloud migration. At Mallow, our team addressed these challenges by building a custom route engine, unifying data input across devices, optimizing event processing, and executing a seamless, zero-downtime cloud migration. The result? A faster, scalable, and cost-efficient platform that fully automated asset tracking, improved delivery and fuel efficiency, and streamlined compliance. 

Tech Stack

Stats

%

Asset tracking
fully automated

%

Improvement in fuel
efficiency insights

%

Increase in delivery
efficiency

%

Reduction in manual
HOS log entries

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Project Details

2015 - 2019

Project duration

5 Services

Services offered

3 Peers

Members involved

Our journey from challenges to outcomes

Challenges

What were the client’s key challenges?

Route optimization

Third-party routing tools were expensive and didn’t offer enough flexibility.

Inconsistent tracking data

Vehicles used different GPS hardware, which made data collection messy and unreliable.

Slow event processing

As the database grew, key events started lagging due to unoptimized queries.

Migration downtime risk

Switching cloud providers had to happen in one go, without disrupting live operations.

Our Approach

What was our approach?

Custom route engine

We built customized multi-stop routing to reduce delivery time and third-party costs.

Unified data processing

We standardized GPS data along with metrics such as harsh braking, harsh acceleration, and engine usage to ensure consistent, real-time tracking across all vehicle types.

Event handling optimization

We accelerated data processing through smarter backend architecture and efficient query handling.

Seamless cloud migration

We carefully planned and executed the platform switch with zero downtime, ensuring uninterrupted operations and supporting future growth.

The Impact

Impact Area Outcome
Asset tracking Eliminated manual touchpoints by streamlining all vehicle tracking data to flow directly into the system.
Delivery optimization Implemented multi-stop routing to increase delivery speed and minimize wasted time.
HOS compliance Automated state-by-state driving rules and reporting cut down on driver log errors
Performance & scalability Enabled the system to handle high-volume event processing without slowdowns.
Infrastructure Executed the cloud migration in one smooth rollout, with no disruption to services

Testimonials

The work is high-quality, but I especially appreciated Mallow Technologies' autonomy


The client especially appreciates Mallow Technologies autonomy, regular updates, and requirements documentation. They demonstrated their ability to deliver high-quality work, even if they had aggressive deadlines.

Chris Atkinson

CEO, Fleet management SaaS company

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