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Are misaligned sales workflows slowing down your business growth?

Partner with our experienced Salesforce development team to streamline your sales workflows and eliminate inefficiencies. We specialize in delivering scalable, customized Salesforce solutions that drive growth and create seamless user experiences tailored to your unique needs.

Our Salesforce development services have helped businesses by – 

AWS PARTNER
ISO-27001
Techbehemoths Custom Software Development

What common hurdles do businesses face in managing
customer relationships and operations?

Effectively managing customer relationships and day-to-day operations is a significant challenge for growing businesses. While delivering great service remains a priority, many companies struggle with disconnected systems, manual processes, and scattered customer data. These challenges not only slow down internal workflows but also affect the consistency and quality of customer interactions.

Without the right systems in place, even minor inefficiencies can quickly snowball into missed opportunities and dissatisfied customers. Recognizing these common hurdles is the first step toward making smarter operational choices and building a more seamless, customer-focused experience

Poor CRM adoption and user experience

Even the most powerful CRM tools can fall short if they’re not easy to use or don’t align with the team’s daily workflows. When users struggle to navigate or understand the system, adoption rates drop, leading to missed opportunities and inconsistent data. 

Inefficient lead and opportunity management

Many businesses lose potential revenue simply because they can’t track leads effectively or respond to them in a timely manner. Without a centralized system to manage customer interactions and sales stages, leads can slip through the cracks. 

Data silos

Departments working in isolation often manage their own data independently, which can result in conflicting or duplicated information. This fragmentation hinders collaboration and makes it difficult to deliver a unified customer experience. 

Disjointed systems requiring complex integrations

Managing multiple platforms that don’t communicate with each other can slow down productivity and increase operational complexity. Manually syncing systems is time-consuming and prone to error. 

Lack of actionable insights and reporting

Without real-time reporting and analytics, making informed decisions becomes guesswork. Businesses often lack visibility into sales performance, customer behavior, or service trends. 

Why integrate Salesforce into your business?

Integrating Salesforce into your business operations is no longer just an option. It is becoming a necessity for companies aiming to streamline processes and improve customer engagement. Salesforce offers a powerful platform to centralize your sales, marketing, and customer service efforts, helping teams work more efficiently and make smarter decisions based on real-time data.

Without Salesforce integration, businesses often face fragmented systems and disconnected data, which can slow down workflows and hinder the ability to deliver personalized customer experiences. Embracing Salesforce not only simplifies your operations but also empowers your teams to provide consistent, data-driven service that drives growth and customer satisfaction.

Boost in productivity

By integrating Salesforce into your application, your teams work more efficiently. Routine tasks are automated, data is instantly accessible, and team members no longer need to switch between multiple tools to complete their work. Everything they need is available in one unified system, allowing them to focus more on delivering results.

Improved customer service

With Salesforce integration, customer data is consolidated and accessible in real-time, giving your support team a complete view of each customer. This allows them to respond faster, personalize interactions, and resolve issues more effectively, leading to better customer satisfaction and loyalty.

Improved data management and integration

Salesforce acts as a central hub for all your customer and business data. By integrating it with your existing systems, you eliminate data silos and ensure that information flows seamlessly across departments. This creates a unified data source that improves accuracy and consistency across the organization.

Increased lead conversions

When Salesforce is part of your application ecosystem, your sales team benefits from better lead tracking, scoring, and automated follow-ups. The improved visibility into lead behavior, interaction history, and preferences enables them to close deals faster and with greater confidence.

Faster response time

Salesforce integration ensures that your team gets instant access to important updates, notifications, and customer activities. This reduces the lag between customer queries and your team’s response, helping you maintain a proactive approach and improve engagement.

Forecasting future business

With integrated Salesforce analytics and reporting tools, your business can gain valuable insights into sales trends, customer behaviors, and market opportunities. These predictive insights allow you to make informed decisions and prepare for future growth with confidence.

What services we offer as Salesforce development company?

As a Salesforce development company, we focus on delivering solutions that do more than just implement features and align every service with your broader business goals. We work closely with you to understand your workflows, customer journeys, and operational needs, translating them into tailored Salesforce solutions that drive efficiency and growth.

Our services span from initial consulting and custom development to integration, automation, and ongoing support. Whether it’s building custom apps on the Salesforce platform, integrating third-party tools, or streamlining processes with automation, we ensure that every solution we deliver is scalable, secure, and built to support your long-term success.

Salesforce consulting

Our expert consultants closely align Salesforce with your unique business goals for smooth digital transformation. We create strategic roadmaps specifically tailored to your needs and challenges. Our expertise covers Sales Cloud, Service Cloud, Marketing Cloud, and many more products.

Salesforce customization

We precisely tailor Salesforce workflows, fields, and user interfaces to fit your unique business processes. This approach boosts overall productivity and significantly improves user adoption. Our customizations ensure the platform fully supports your evolving business requirements.

Salesforce integration

We seamlessly connect Salesforce with ERP, accounting, and marketing automation systems. Real-time data synchronization enhances operational efficiency across all departments. This integration enables smarter and faster decision-making throughout your entire organization.

Salesforce app development

We design and develop custom Salesforce applications that extend platform functionality. Whether for internal use or AppExchange publishing, we meet your exact specifications. Our apps follow industry best practices and quality standards to ensure success.

Salesforce administration

After deployment, we manage user roles, permissions, and workflows to maintain optimal platform performance. Our experienced admins keep Salesforce secure, stable, and reliable. We ensure smooth day-to-day operations without interruptions or issues.

Salesforce upgrade services

We efficiently upgrade your Salesforce instance to the latest version with minimal downtime. Our team carefully manages the entire upgrade process to avoid disruptions. This keeps your platform up to date with the newest features and improvements.

What areas of Salesforce do we specialize in to support your business?

When it comes to Salesforce, we specialize in key cloud offerings that help businesses strengthen customer relationships, improve team productivity, and gain deeper insights across operations. Our focus is not just on deploying tools but on tailoring each Salesforce solution to meet your industry-specific goals and workflows.

We bring expertise across core Salesforce platforms including Sales Cloud for managing leads and closing deals faster, Service Cloud to enhance customer support experiences, Marketing Cloud for personalized engagement across channels, and Agentforce to equip your teams with the right tools for efficient service delivery. With each area, we ensure seamless alignment with your business needs, helping you maximize ROI and scale with confidence.

Sales cloud

We help businesses boost sales processes and enhance customer interactions. This platform drives sales efficiency by streamlining every stage of the sales cycle.

Service cloud

Designed to transform customer support, Service Cloud helps teams deliver faster, more personalized service. It equips your team to handle issues with greater speed and accuracy. 

Marketing cloud

Our expertise helps businesses craft personalized marketing campaigns that resonate. Marketing Cloud empowers targeted communication and data-driven decisions

Agentforce

Agentforce brings enhanced tools to your agents, allowing them to work smarter and more efficiently. We configure it to integrate seamlessly with your existing systems. 

Our Salesforce development process - How we deliver success?

If you’re looking to understand how we deliver success through our Salesforce development process, here’s an overview of the structured approach we follow. Our Salesforce development services are focused on building scalable, secure, and business-aligned solutions that help you make the most of the Salesforce platform. From day one, our goal is to ensure that every solution we deliver supports your operations, enhances customer engagement, and drives measurable outcomes.

We begin by analyzing your current processes, workflows, and systems to identify opportunities where Salesforce can bring value. Based on this assessment, we define a clear roadmap aligned with your business objectives. Our team then moves through the development cycle – customizing features, integrating systems, and automating workflows with a focus on usability and performance. Once deployed, we continue to support and refine the solution, ensuring it adapts as your business grows and evolves.

01

Requirement analysis

We begin by thoroughly understanding your business model, goals, and existing systems. Our team conducts stakeholder interviews, reviews current workflows, and identifies integration points to build a clear picture of what your Salesforce implementation needs to achieve.

02

Planning

Based on your priorities, we clearly defined the project scope, outlined key features, and set realistic timelines. Our detailed planning ensured that each sprint delivered tangible progress without losing sight of the bigger overall project picture.

03

Development

Using Agile methodology, our team worked in iterative sprints. With regular demos and feedback loops, we ensured that the development stayed aligned with your expectations and could adapt as your needs evolved.

04

Testing

We conducted thorough testing at every stage to ensure the stability and reliability of your Salesforce solution. This included unit testing, system integration checks, and User Acceptance Testing (UAT) with your team. Our goal was to ensure the platform functioned as expected from launch, without disruptions.

05

Deployment phase

Once the solution is thoroughly tested and approved, we proceed with a carefully structured deployment plan. We handle all go-live activities with precision and include comprehensive rollback procedures to mitigate any potential risks, ensuring a smooth transition to the live environment.

06

Support

After deployment, our work doesn't stop. We provide ongoing support to address user queries, resolve bugs, and deliver performance enhancements. Whether you need minor tweaks or long-term improvements, our team stays engaged to help you evolve your Salesforce solution over time.

Why choose Mallow for your Salesforce application development services?

At Mallow Technologies, we understand that Salesforce application development isn’t just about building features – it’s about creating solutions that align with your business goals and deliver real value. Our Salesforce development services are tailored to help businesses streamline operations, improve customer engagement, and scale efficiently within the Salesforce ecosystem. We take the time to understand your workflows and challenges, ensuring every solution we craft fits seamlessly into your existing processes.

What sets us apart is our commitment to collaboration, transparency, and long-term success. From initial consultation through to development, integration, and ongoing support, we work closely with our clients to ensure clarity and confidence at every stage. Whether you’re new to Salesforce or looking to enhance your current setup, Mallow offers the expertise and guidance needed to unlock the platform’s full potential and support your business’s continued growth.

Quality-first approach

We ensure every Salesforce solution meets high performance, usability, and security standards. From Sales Cloud workflows to custom Apex development, quality is built into every phase of delivery, right from planning to deployment.

Deep technical expertise

Our Salesforce experts have hands-on experience with Sales Cloud, Service Cloud, Marketing Cloud, and custom Lightning components. We apply deep platform knowledge to build native apps and integrate third-party tools.

Agile IT project approach

We use Agile tailored to Salesforce with sprints, demos, and feedback loops to rapidly develop and refine features like custom objects, automation, and AppExchange apps while staying responsive to changing business needs.

Minimized downtime

Through sandbox based development, pre deployment testing, and rollout planning, we ensure your Salesforce system updates or releases happen with minimal disruption to daily operations. Business continuity remains front and center.

Minimize risks and reduce costs with expert guidance

With deep knowledge of Salesforce licensing, data architecture, and automation limits, we help you avoid pitfalls. Our consultative approach maximizes value while controlling costs and risks.

Flexible engagement models

From full cycle Salesforce implementation to module specific enhancements or ongoing admin support, we offer engagement models that fit your internal capacity and long-term roadmap. Whether you’re scaling an enterprise solution or refining an MVP, we adapt accordingly.

Did you know your free consultation is waiting for you?

Don’t miss your chance to get expert insights tailored to your app goals. We’re here to help shape your idea into something impactful. Let’s turn your vision into an app ready to go, starting with a free consultation.

Recognitions that showcase our commitment

Superbcompanies Software Development Outsourcing Companies

Why our clients keep choosing us? Listen from them...

Discover why our clients have consistently chosen us for their software development needs. With over 13 years of experience, our dedicated team delivers exceptional solutions, empowering your business to thrive. With our flexible scaling and unwavering commitment to client satisfaction, we’re your go-to partner for innovative software development.

Our team expertise in Salesforce tools and technologies

Business logic, data access & workflow automation

Apex
SOQL and SOSL
Data Loader Wizard
Flow Builder
Data Import Wizard
LWC

Cloud services

ECS
EC2
S3
Elastic Beanstalk
SQS
ElastiCache
RDS

Databases

MySQL
PostgreSQL
SQLite

IDE & Other tools

VS Code
Postman
Workbench

Integration

REST/SOAP APIs
Platform Events
Mulesoft
External Services
Named Credentials

CI/CD tools

DevOps Center
Gearset
ChangeSets
Gitlab pipelines

Our industry expertise

Agriculture

Revolutionizing farming with innovative technology to enhance productivity, efficiency, and environmental stewardship in farming

Automotive

Empowering automotive excellence for improved performance and safety

Computer & electronics

Transform computer & electronics with bespoke features and next-gen technology

Consumer goods

Deploy IT solutions to improve, streamline, and modernize consumer goods operations

Education

Optimize educational systems with technology for improved teaching and learning

Energy – oil & gas

Streamline oil and gas workflows with customized IT solutions and real-time monitoring

Financial services

Achieve rapid, secure financial solutions with scalability and enhanced customer satisfaction

Healthcare

Advance healthcare with IT to boost diagnostics accuracy and patient care

Hospitality

Smart solutions for personalized guest experiences through advanced data analytics and seamless integration

Manufacturing

Utilize agile manufacturing and automation with optimized production planning

Marketing & advertising

Power marketing with advanced data interpretation and personalized advertising strategies

Professional services

Empower with advanced CRM solutions and streamlined workflow automation

Real estate & construction

Advance real estate and construction through precise planning and superior efficiency and visualization

Transportation & logistics

Facilitate real-time fleet management with seamless communication and enhanced customer service

Travel

Enrich the travel industry with cohesive booking systems and live itinerary updates.

and much more….

Your queries, our answers

How do Salesforce development services improve business workflow automation?

Salesforce development services enable tailored automation of complex business workflows, reducing manual tasks and increasing operational efficiency. Custom Salesforce apps and integrations ensure seamless process flow, improving productivity and data accuracy.

What are the key benefits of hiring a specialized Salesforce development company?

A specialized Salesforce development company brings deep expertise in Salesforce’s platform capabilities, ensuring custom solutions that fit your business needs. They help reduce time-to-market, enhance CRM functionality, and provide ongoing support to maximize your Salesforce investment. 

Can Salesforce development services help in mobile app development?

Yes, Salesforce developers build custom mobile solutions using Salesforce Mobile SDK and Lightning components to provide users with real-time access to CRM data on any device, enhancing field operations and customer engagement.

How to choose the right Salesforce development company for your business?

Look for a company with proven Salesforce certifications, industry-specific expertise, strong client testimonials, and a portfolio demonstrating successful Salesforce projects aligned with your business goals.

How can Salesforce development services accelerate digital transformation for enterprises?

By customizing Salesforce to automate processes, integrate data sources, and enhance customer engagement, Salesforce development services enable enterprises to innovate faster, reduce operational costs, and deliver superior user experiences.

Can Mallow Technology support scalable Salesforce platform growth for expanding businesses?

Absolutely. Mallow Technology designs scalable Salesforce architectures that evolve with your business, offering ongoing customizations and support to handle increased data volumes and new business requirements smoothly. Planning to scale? Connect with us to discuss your future needs.

How can a Salesforce development company help with system integration?

Expert Salesforce developers integrate your CRM with existing enterprise systems such as ERP, marketing automation, or financial software. This integration creates a unified data ecosystem, enabling real-time insights and improved decision-making.

What challenges should I expect during Salesforce customization and how can developers overcome them?

Common challenges include managing complex data models, ensuring security compliance, and handling legacy system migration. Experienced Salesforce development companies address these with thorough planning, best practices, and scalable architecture design.

How do Salesforce developers ensure data security in custom solutions?

Salesforce developers implement role-based access control, encryption, and audit trails to secure sensitive data. They also adhere to Salesforce’s compliance standards, ensuring your customizations meet industry regulations.

What ongoing support and maintenance services do Salesforce development companies offer?

Most companies offer continuous monitoring, performance optimization, regular updates, and troubleshooting to ensure your Salesforce platform adapts to evolving business needs and Salesforce releases. To learn about reliable support options, you may want to connect with us.

What makes Mallow Technology a top Salesforce development company for customized CRM solutions?

Mallow Technology leverages over 13 years of Salesforce expertise to deliver personalized Salesforce development services that align precisely with your unique business processes, ensuring higher efficiency and growth.

How does Mallow Technology ensure timely delivery and quality in Salesforce development projects?

With agile project management, transparent communication, and rigorous testing, Mallow Technology’s Salesforce developers consistently deliver high-quality solutions on time and within budget.

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